Turnover isn’t just expensive. It’s exhausting. Every time someone leaves, you don’t just lose a shift covered. You lose a culture-bearer, a memory-maker, a person who can create those magic moments guests never forget.

The good news? People don’t stay because of paychecks alone. They stay when they feel valued, when they see a future, and when their leaders lead with hospitality.

In my latest post, we share how to stop the churn and bring the magic back to your teams … and your guests.